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FREE Standard Holiday Shipping on ALL US orders.   12/19 Last Day for Ground Shipping before Christmas!

FAQ's

How do I make a purchase?

 If you already have an idea of what you're looking for, use our What's New, Pink Shop or Bombshell collection links to search our current styles. Once you have found an item, select your size and use the 'ADD TO CART' button next to the item description.

Review the items in your shopping cart by selecting the 'CART' link at the top of the page. You can add products or use the 'REMOVE FROM BASKET' button to delete items from your cart. Click on Check Out to complete your order.

 Do I need to set up an account to place order?

 It's not at all required, you can definitely process your order as a "Guest" or you can sign up and you will be able to enjoy the following benefits through your Barbells to Bombshells account:

Track your orders and review past purchases

Request your return or exchange directly from your account

Be notified when new stock arrives

Save your address and card details for faster shopping

Manage your account details, order history and email preferences and see order status.

Be notified of special discounts

I have forgotten my password what should I do?

 No worries, if you've forgotten your password, follow the 'Forgotten Password' instructions on your MY ACCOUNT page. You'll be prompted to reset your password.

 How do I know if an item is in stock?

 All items are in stock unless "Sold Out" is displayed. Please be aware that even if an item is in your shopping cart, it can still be bought by another customer until you have completed processing your order and making a purchase. If you wish to be notified when an item comes back in stock - visit the product page and follow the link that states "E-mail me when my size is back in stock". Once you enter you e-mail, you will be notified the minute an item is available again.

 Is it safe to use my credit card?

 Your personal online security is important to us. We use Shopify Payments, managed by the popular banking system STRIPE, a secure online payment gateway that encrypts your card details, to store and safely transmit your personal and credit card information through our systems. All orders are processed securely, 100% of the time. Additionally, for your safety and protection, we will confirm that the billing address you provide matches the address on file with your credit card company. We have installed a personalized Fraud Alert program that protects you from any online theft.

Barbells to Bombshells accepts all Visa, MasterCard and American Express credit card payments. We happily honor all payments processed through PayPal too for added purchasing options.

 Which countries does Barbells to Bombshells ship to?

 Barbells to Bombshells currently only ships with in the United States. 

 How much Taxes and Duties will I have to pay?

Prices displayed on the Barbells to Bombshells website are exclusive of taxes. When you proceed to purchase your order, sales tax (where applicable) will be calculated on the total merchandise value and shipping charges, and displayed on your Order Summary page.

Sales tax will only be charged on orders shipped within the state of California. No other tax will be applied to orders shipped within the USA outside of CA. (Please note that all  related local taxes are the customer's responsibility. Barbells to Bombshells is not responsible for reporting or paying additional local taxes to states, such as Use Tax.) 

How soon will I get my order?

For information on delivery and shipping charges to your destination, please view our information on the Barbells to Bombshells Shipping Info page.

https://www.barbellstobombshells.com/pages/shipping-info

 Can I Track my order?

Once your order has been shipped, you will receive an email confirmation of your shipping details and a tracking number. If you have created a account with us, you will be able to view and track the status of your shipment by signing in and selecting 'My Account' followed by 'Order Status'.

 

How do I return or exchange my order?

 For detailed information on our Barbells to Bombshells Returns & Exchanges policy, please visit 

Will I be refunded the full value of my order?

 When approved, any returned products with all packaging and original tags intact, will be given a full refund excluding any shipping costs. If your order has been sent to a destination within the state of California, all sales taxes will be refunded.

Outside the United States, customs duties, sales taxes and shipping are non-refundable. However, you may be able to recover these by contacting your local customs office in your country directly.

Please note that it can take up to 14 days for your refund to appear in your account.

 Does Barbells to Bombshells ever have seasonal sales?

 Absolutely! Barbells to Bombshells holds a pre-holiday sale as well as an end-of-year sale. We notify our customers via email announcements as well as updates on all our social media outlets. In addition, Barbells to Bombshells will at times "mark down' certain items and offer them at a reduced price. Watch for updates on Facebook, Pinterest and Instagram.

 Is my information keep private?

 Please be assured that your personal information is kept private and confidential and at no point will we rent or sell your information.  Your privacy is of the utmost importance to us.